Terms of Service

WHOLESALE ONLY
Factory Direct. Pallet, 20’ and 40’ Container loads only.

PAYMENT METHODS
Cash, Check, LC or TT. In order to avoid any delays or storage fees at the port of discharge, payments must be received well within the scheduled terms.

PAYMENT TERMS
30% Deposit upon order confirmation and production. 
70% Balance due prior to release.
• Any credit is contingent on a submitted and processed Credit Application and signed Personal Guarantee.
• If credit is given, All invoice balances are to be paid within 30 days from the date of the invoice. A 2% monthly interest will be applied to any late payments.

US CUSTOMS
All our shipments are insured with Loadstar Insurance to cover any unexpected government inspections up to $2,500

SHIPPING / FREIGHT
We ship to every major USA port. Most goods travel through San Pedro, CA and then inland transported as specified. All prices quoted are FOB Country of Origin. Once container is booked, ocean freight and inland transportation costs will be added to directly to your invoice. Delivery includes one hour to unload container.

CLAIMS
If there are significant damages upon receipt, you must call our office immediately for instructions. All damages and or claims “MUST” be submitted, along with pictures within 72 hours after receipt of merchandise via phone, fax or e-mail. Buyers assume a 3% breakage risk on all container load goods.

GENERAL AGREEMENT
As part of our service to our customers, we create original and new designs for purchase. By purchasing our products, you agree that any of our original work product including but not limited to design, development or manufacturing will not be copied, manufactured, purchased or sold outside of Planet Import, Inc.